Privacy Policy
Please review our privacy policy, to fully understand how we handle your interactions with this website.
TokenBet
TokenBet ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, who we share it with, how long we keep it, and how you can request access to or deletion of your data.
1. Important Information and Who We Are
This policy applies to the TokenBet mobile app and related website pages. Please do not use TokenBet if you do not agree with this policy.
TokenBet is the controller of the personal data described in this policy. For privacy questions or requests, contact us at support@tokenbet.app.
2. What We Collect
Account & Identity
When you create an account, we collect your email address and any profile information you provide.
Device & Technical Data
We automatically collect device identifiers, operating system version, app version, crash logs, and performance data necessary to operate and improve the app.
Usage & Analytics
We collect information about how you interact with the app — screens visited, features used, session duration, and gameplay activity — to understand and improve user experience.
Advertising Data
We use Google AdMob to serve ads. AdMob may collect device identifiers and usage data to deliver relevant advertising. You can opt out of personalised ads through your device settings.
3. How We Use Your Data
Authentication — to create and manage your account
App functionality — to provide prediction features, leaderboards, and token tracking
Analytics — to understand app performance and user behaviour (via Firebase Analytics)
Crash reporting — to identify and fix bugs (via Firebase Crashlytics)
Advertising — to display ads within the app (via AdMob)
Communications — to send important service updates and support responses
Safety and abuse prevention — to detect cheating, fraud, manipulation, bots, and violations of our Terms
4. Legal Bases for Processing
Where GDPR or UK GDPR applies, we process personal data on the following legal bases:
Contract — to provide the TokenBet account, gameplay, tokens, leaderboards, and support
Consent — where required for analytics, personalised advertising, or tracking permissions
Legitimate interests — to maintain app security, prevent abuse, fix bugs, and improve performance
Legal obligation — where we must keep or disclose information to comply with law
5. Third-Party Services
We share data with the following trusted providers solely to operate the app:
Provider
Purpose
Privacy Policy
Google Firebase
Authentication, database, analytics, crash reporting
firebase.google.com
Google AdMob
In-app advertising
policies.google.com
Sports data providers
Event information, scores, results, and prediction settlement
Provider policy link to be added before launch
We do not sell your personal data to third parties.
6. Your Rights
Depending on your location, including under UK GDPR or GDPR, you may have the right to:
Access — request a copy of the personal data we hold about you
Rectification — ask us to correct inaccurate data
Erasure — request deletion of your data ("right to be forgotten")
Portability — receive your data in a machine-readable format
Objection — object to certain types of processing
Restriction — ask us to limit how we use your data
To exercise any of these rights, contact us at support@tokenbet.app. We will respond within 30 days.
7. Data Retention
We retain your personal data for as long as your account is active and as needed to provide TokenBet. If you delete your account, your personal data is removed or anonymised within 30 days, except where we need to retain limited information for legal, security, fraud prevention, dispute resolution, or accounting purposes.
8. Security
We use reasonable technical and organisational measures to protect personal data, including secure transmission of data and access controls. No online service can guarantee complete security, but we work to protect your information against unauthorised access, loss, misuse, or alteration.
9. International Transfers
Some service providers, including Google Firebase and AdMob, may process data in countries other than your own. Where required by law, we rely on appropriate safeguards for international transfers.
10. Children's Privacy
TokenBet is intended for users aged 18 and over. We do not knowingly collect personal data from children or knowingly allow minors to create accounts. If you believe a minor has provided us with personal data, please contact us immediately and we will take appropriate steps to remove it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or by email. Continued use of the app after changes constitutes acceptance of the updated policy.
12. Contact us
If you have any questions or concerns about this policy, you can contact us at:
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